Our All-product cost is inclusive all taxes. All payments are accepted via Razor pay

As soon you place an order, you will receive a confirmation email. Once the order is dispatched you will receive an email with a tracking number, which can be used to track your order on the site of shipping agents.

12 working days from the order place. Orders placed during sale take 10-12 working days to ship from the date of order placement. International shipping time may vary based on the location.

We offer free shipping over the bill value INR 1500. Once your order is shipped please allow us 2-3 days from date of dispatch for your goods to reach the destination.

We ship our product world-wide in a calculated flat rate basis product weight .

Please also note that the shipping charges are not inclusive of any custom or import duties that may be levied upon reaching the destination country. We cannot control these charges and are unable to estimate what they may be. You will see the final shipping at the time of checkout after you provide the shipping address for your order. Please note CHAGALI doesn’t take any responsibility in case of packet get stuck at any other country destination or customs.

you may write to us within 24 hours of placing the order at [email protected] If you wish to cancel your order, The payment will be returned in the same mode as received within 7-15 days.

We make every product with a lot of hope, love & care. we hope you like our product that you order from us. However, as computer monitors vary, we cannot guarantee that your monitor's display of any colour will be completely accurate.

we do not accept return/exchange in made to order product, but we'll be happy to alter the same for you. Please note, we also do not accept returns if the size ordered by the customer is incorrect. To get a better understanding of your perfect size please refer to our size guide or reach us at +91-999

If upon receipt of your order, you find the product to be damaged in transit please drop us a line. We would be happy to provide a refund or exchange only for damaged products. All products should be returned with the tags intact and in their original packaging, in an unwashed and original condition.

Once the merchandise has been checked, you will receive an email confirming that your return has been accepted. Cost of sending the return courier has to be borne by customer.

Please be careful while trying on items. Item should be returned in an unused condition as Chagali holds the right to not accept returns in case product appears to be used or damaged. Refund amount will not include shipping charges.

Pieces bought in sale/ special pricing are non-refundable and non-returnable/exchangeable. In case of a fit issue, we can alter the size for the same style. All orders placed during sale will be delivered in 15-20 working days. We do not accept any return, exchange or size alterations on discounted/sale orders.

For size tion please reach us on [email protected] or call on +91-9999999999

Please note that you will not be entitled to cancel or return an order for any customised item unless the product is faulty or not as discussed.